How to Connect FairConsent with Canto

Modified on Tue, 4 Nov at 8:38 AM

Overview

This guide explains how to integrate your FairConsent account with Canto DAM to automatically sync collected consents to your organization’s digital asset library.


Before you begin

Make sure:

  • ✅ You have an active FairConsent subscription.
  • ✅ You have admin access to your Canto DAM instance.
  • ✅ You already created (or identified) the Canto folder where consents should be uploaded.

Step 1 – Go to Integrations

  1. Log in to your FairConsent Platform.
  2. From the left menu, navigate to Consent Management → Integrations.
  3. In the integrations list, find Canto and click Configure.


Step 2 – Enter your Canto credentials

In the Canto configuration window, fill in the required fields:



FieldDescription
Base URLYour Canto instance URL (e.g. my-company.canto.global)
Access TokenThe API token generated from your Canto account
Folder IDThe folder ID where FairConsent will upload consents

Click Save once all fields are entered.


Step 3 – Test the integration

After saving:

  1. Open the FairConsent mobile app.
  2. Collect a new consent (ensure the DAM is already configured).
  3. Once uploaded successfully, the consent should appear in both:
    • Your FairConsent platform
    • Your Canto DAM instance

If the consent appears in both systems, your integration is complete.


Troubleshooting

  • Upload failed
    • Re-check your Base URL format.
    • Ensure the Access Token has permission to upload assets.
    • Verify the Folder ID exists and is accessible.
  • ? For custom setup help, contact us at support@fairpicture.org .


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