TABLE OF CONTENTS
Request
1 Project request
The client submits a new project request with the most important information.
2 Estimation
Fairpicture estimates the scope of the assignment.
3 Request Visual creator
Fairpicture requests a Visual Creator. The Visual creator and the client receive a notification via email.
4a Confirm availability
The visual creator confirms their availability.
4b Decline project
The Visual creator declines the project. In this case, back to step 3.
Important information:
- Code of conduct
- General terms and conditions for visual creators
- General terms and conditions for clients
Offer
5 Offer
Fairpicture makes an offer. The client receives a notification via e-mail and reviews the offer and portfolio of the Visual creator on the project page.
6a Accept offer
The client accepts the offer. The client and the Visual creator receive a notification via email that the offer is confirmed and the project underway.
6b Request changes
The client requests changes to the offer and receives a confirmation via email that Fairpicture will make a new offer. Back to step 5.
Briefing
7 Briefing
The client fills in the briefing; collaborators added by the client receive an invitation via email to edit the brief. The client submits the completed briefing and receives a confirmation email that the briefing will be reviewed.
8a Accept briefing
Fairpicture checks and accepts the briefing and sends it to the Visual creator. The Visual creator receives a notification via email.
8b Request changes
Fairpicture requests changes to the briefing. The client receives a notification via email with the requested changes. Back to step 7.
9 Accept briefing
The Visual creator reviews and accepts the briefing. Changes can be requested via chat by the Visual creator. The client receives a notification via email that the Visual creator accepted the briefing. The organisational contact listed in the briefing receives an email with access to the briefing. Production starts.
Important information:
- Production guidelines for clients and collaborators
- Awareness checklist safety and security
- Pre-production guidelines
- Informed Consent Guidelines
- Fairpicture Consent App
Production
10 Upload material & complete production
The Visual creator uploads the material according to the post production guidelines of Fairpicture. As soon as all the material is uploaded, the Visual creator confirms that production is completed.
Important information:
Review
11a Accept material
Fairpicture reviews and accepts the material and sends it to the client. The Visual creator and the client receive a notification via email.
11b Request changes
Fairpicture requests changes to the material. The Visual creator receives a notification via email with the requested changes. Back to step 10.
12a Accept material & feedback
The client reviews and accepts the material and gives a short feedback for the Visual creator.
12b Request changes
The client requests changes to the material. The Visual creator receives a notification via email with the requested changes. Back to step 10.
13 Finish production
Fairpicture confirms that production is finished. The Visual creator receives a notification via email with the client feedback and an invoice request.
Payment
14 Upload invoice & receipts
The Visual creator uploads their invoice and receipts.
15a Request changes invoice
Fairpicture requests changes to the invoice. The Visual creator receives a notification via email with the requested changes. Back to step 14.
15b Initiate payment VC
Fairpicture initiates the payment for the Visual creator. The Visual creator receives a notification via email.
16 Upload client invoice
Fairpicture uploads the invoice for the client. The client receives a notification via email.
17 Confirm payment
Fairpicture confirms the payment as soon as the invoice is paid. The client receives a notification via email.
18 Debriefing
The client and the Visual creator receive an email with a link where they can give feedback to the project.
19 Project completed
The project is now completed and can be found under the tab “completed projects”.
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