Audience
Consent collectors, organization admins, project managers, and compliance teams.
Purpose
This document is the starting point for understanding FairConsent.
It explains:
- How to approach FairConsent as a system
- What documents to read depending on your role
- Where to find details about critical actions and limitations
This document does not explain every feature.
Instead, it guides you to the right articles so you can understand FairConsent correctly and safely.
How to Use This Guide
If you are new to FairConsent:
- Start from the top
- Read the sections in order
- Follow the referenced articles based on what you need
If you are looking for a specific answer:
- Jump to the relevant section
- Open the linked article for details
1. Start Here – Understanding the FairConsent Experience
Before using FairConsent in real projects, it is important to understand how the app and platform behave in practice, not just what features exist.
FairConsent – User Experience Overview
2. The Main Consent Collection Flow (Most Important)
All consent collection in FairConsent follows a project-based flow:
- Creating a project
- Recording one or more consents
- Uploading data
- Completing the project
Understanding this flow is essential for:
- Field teams
- Project managers
- Anyone responsible for closing projects
Consent Collection – Main App Flow
3. Working Offline – What to Expect
FairConsent supports offline usage, but offline work has specific rules and limitations.
This is especially important for:
- Field deployments
- Low-connectivity environments
- Long-running collection projects
Offline Mode – Limitations & Risks
4. Uploading Data & Platform Visibility
Recording a consent on the device and having it available in the platform are not the same thing.
To understand:
- When data becomes visible in the portal
- What uploading actually does
- What remains only on the device
Uploading Consents & Platform Visibility
5. Completing a Project – Read This Carefully
Completing a project is a critical action.
Before doing so, users must understand:
- What happens to local data
- What remains available in the platform
- Why this action is treated as final
Completing a Project – Warnings & Consequences
6. Roles, Access & Organization Boundaries
FairConsent enforces strict boundaries between:
- Users
- Roles
- Organizations
Not all users see the same data or have the same permissions.
7. Special Scenarios (When Relevant)
Some documentation is only relevant depending on how you use FairConsent.
? DAM Integrations : Create a hub document for this
? Subscription & Billing : Create a document for this.
8. What FairConsent Does Not Do
To avoid incorrect assumptions, it is important to understand intentional limitations of the system.
9. Need Help or Troubleshooting?
If you encounter an issue:
- Refer to the relevant document above
- Then consult the FAQ or contact support
Providing the name of the related document will help resolve issues faster.
Final Note
FairConsent is designed around explicit actions and clear responsibility:
- Recording consent
- Uploading data
- Completing projects
This guide exists to ensure all users start with the same understanding before using FairConsent in real-world scenarios.
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