Contact Support

Modified on Thu, 2 Jan at 2:56 PM

Contact Support

If you’re experiencing an issue with FairConsent, our support team is here to help!
Please check out our Helpcenter or email us at [email protected].


What to Include in Your Email

  1. Describe the Issue

    • What were you doing when the issue occurred?
    • What went wrong (e.g., error message, app behavior)?
  2. Your Details

    • Are you an individual user, business user, or working on a Fairpicture project?
    • Device type (e.g., iPhone 12, Samsung Galaxy S22) and app version.
  3. Screenshots or Videos

    • Include screenshots or videos of the issue when possible.


Providing clear details and visuals will help us resolve your issue faster.
We’ll get back to you as soon as possible!


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[email protected]

+41 41 203 27 41


Fairpicture AG

Spitalgasse 28

3011 Bern

Switzerland



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